Troubleshooting: Hand Sensor Not Working (PCB23)

Overview

The hand sensor (PCB23) is a critical safety feature in the Genesis Phaser, ensuring players keep both hands on the phaser during gameplay. If the off-hand is removed, the sensor detects it and may affect performance.

If the hand sensor is not working, follow this step-by-step troubleshooting guide to diagnose and fix the issue.

Step-by-Step Troubleshooting

Step 1: Power Cycle the Vest

1. Turn off the vest.
2. Wait a few seconds, then turn it back on.
3. Check if the hand sensor is now functioning correctly.

Step 2: Check the Sensor Connection

1. If the issue persists, open the phaser casing.
2. Locate the hand sensor (PCB23) and ensure it is securely connected to the main board.
3. If the connection is loose, reseat the cable and test the sensor again.

Step 3: Replace the Hand Sensor (PCB23)

1. If the sensor is still not detecting properly, replace the hand sensor (PCB23).
2. After replacement, test the phaser to confirm it’s working correctly.

Need More Help?

If the issue persists after troubleshooting, contact technical support for further assistance.